& Service centre

for TQ-E-Mobility for the SADC Region



The TQ-HPR50 is the combination of perfectly matched components with only a single purpose: Taking your biking experience to the next level.

The HPR50 Drive Unit with our patented Harmonic Pin-Ring transmission is the heart and soul of the system and weighs only 1,850 g. Combined with our 360 Wh battery, the fully integrated 2”-display and our minimalistic remote, we’ve created the lightest e-bike system in its category weighing just 3,900 grams.

The After Sales Process

 You are in good hands with regards to aftersales service. Knowing that there is not always quality technical and backup service in SADC for all e-bike systems, Positive Sports Solutions, the exclusive TQ-E-Mobility importer, distributor and service center want to ensure that this is not the case for bike brands equipped with TQ-E-Mobility systems. Positive Sports Solutions are providing all Guarantee, Warranty and Technical service to all retail stores in the SADC (Southern African Development Community) consisting of the following 16 member states: South Africa, Angola, Botswana, Comoros, Democratic Republic of Congo, Eswatini, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Seychelles, United Republic Tanzania, Zambia and Zimbabwe.


To explain the process of warranty and guarantee claims, aftermarket parts purchases and system servicing for an owner of a TQ-equipped e-bike, please see the process flow diagram below:

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